All Orders are shipped same day if received before 3:30pm
(In the rare occasion this is not possible - we will advise you within an hour)
(PLANT ORDERS - NOTE: We do not always dispatch plants the same day as they are ordered. We endeavour to dispatch plants early in the week in order to avoid the parcel remaining in a freight depot over the weekend break.)
Free standard shipping on all order $100 and over Australia-wide.
Australia Wide Postage Rates
Flat Rate Standard Shipping $0.00 – $99.99: $ 7.95
Flat Rate EXPRESS SHIPPING $0.01 and up: $19.95 - 1-2 days delivery
FREE Shipping on orders over $100.00: FREE
International Postage Rates
- $14.95 for orders to NZ - This is Express Service. - 3-4 days delivery
- Other countries, please ask us at firstname.lastname@example.org
A shipping label is created immediately after we have received your payment. You will then receive an e-mail with your invoice and the information needed to track your order online. In the very rare event of an item out of stock, you will be notified by phone or e-mail
NOTE: For a swift delivery, we recommend you to provide an address where someone is home to receive and sign for the package. Our delivery companies mainly deliver to physical addresses on items over 1.05m, not to P.O. Boxes - small items are fine to go to PO Boxes. If we require further shipping information, we will gladly call you to clarify.
If you will not be home, you are welcome to leave Special Instructions that the parcel can be left in a safe place for you with no signature!
We also require a telephone number in case any problems should occur during delivery. Only after you have communicated us your shipping details as well as a telephone number can we ship your order. We assure you that this personal data is strictly used for shipping purposes, our own marketing and follow-up only; under no circumstances do we sell or disclose to any third parties that may lead to commercial gain.