GENTLEMENS HARDWARE Gardener's Starter Kit

Shipping & Delivery

• Same-day dispatch: Most orders placed before 2:00 PM AEST. Express orders before 2:30 PM.
• Dispatch location: Bowral, NSW. Orders typically ship within 24 to 36 business hours.
• Tracking: Full tracking details are sent once your order is dispatched.
  
  

Shipping rates

• Free Standard: Orders over $180, mainland Australia (ex bulk items)
• Standard: $14.95, orders under $180 (ex bulk items)
• Express: $28.95
• Bulky / Long Items: Extra shipping charges may apply at checkout.
  
• Remote Areas: Free shipping may not apply.
  
  

International Shipping

• New Zealand: $38.95, under 2kg and 1m, Express
• Larger international orders: Email us at sales@botanex.com.au for more details and we’ll organise a shipping quote for you.
  
  

View full shipping information

Local Pickup, Bowral

Pickup is available from 14 Loftus Street, Bowral NSW 2576, Monday to Friday, 8 AM to 4 PM.
Once your order is ready, we'll email you. Please reply with your expected pickup time so we can have everything ready.
Pickup is unavailable on weekends and NSW public holidays.

Missed Deliveries & Returns

If a parcel is returned due to an incorrect address, missed delivery or non-collection, a re-shipping fee may apply.
Once dispatched, delivery is handled by the courier. We'll always do our best to help with any issues. Courier delays are outside our control, but if we've made an error, we'll make it right.