Gift Card $100
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Free shipping on orders over $150, excluding bulk and oversized items.
Easy 60-day returns: excludes, LIMITED STOCK, LAST CHANCE, and SECONDS items.
BOTANEX Gift Card $100
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Botanex gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees
We aim to dispatch most orders the same day if placed before 2:00 PM (AEST). Express orders are prioritised and ship same-day when placed before 2:30 PM.
All orders ship from Bowral, NSW, typically within 24–36 hours on business days. You’ll receive full tracking details once your order is on the way.
We offer:
- Free standard shipping on orders over $150 (mainland Australia only)
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Flat-rate shipping:
- Standard: $14.95 (orders under $120)
- Express: $28.95
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Bulky, long or oversized items - shipping minimum charges calculated at checkout, some may require a freight quote. Some remote postcodes are excluded.
- Please check this page: Botanex Shipping Information
Local Pickup Now Available (Bowral, NSW)
Prefer to pick up your order?
We now offer local pickup from 14 Loftus Street, Bowral, NSW 2576 from Mon-Fri 8am - 4pm. After payment and order confirmation, we will get your order ready and send you another email indicating it is ready for collection. Please reply to the email with an ETA so that we can ensure everything is 100% ready to pick up seamlessly.
Local Pickup is not available on Weekends, or NSW Public Holidays
Missed Deliveries & Returns
If your order is returned to us (due to incorrect address, missed delivery, or non-collection), a small re-shipping fee may apply. Once your parcel leaves our hands, the courier takes over but we’ll always try our best to help if anything goes off-track. Please note, courier delays are outside our control, but if we’ve made an error on our end, we’ll make it right.
International Shipping
- New Zealand: $38.95 (under 2kg and 1m, Express)
- Larger or international orders: Email us at sales@botanex.com.au for more details and we’ll organise a shipping quote for you.
What is a Botanex Gift Card?
A Botanex Gift Card lets the recipient choose from eligible products on the Botanex online store.
How do I receive and use my gift card?
Gift cards are sent by email after purchase. At checkout, enter the gift card code in the Gift Card or Discount Code field.
Can I use my gift card more than once?
Yes. Any remaining balance can be used on future orders.
What if my order is more than the gift card balance?
You can pay the difference with another accepted payment method.
Do gift cards expire?
Please check the gift card details or our Terms and Conditions for expiry information.
Can gift cards be refunded?
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law.
I lost my gift card email. What should I do?
Contact customer support with your order details and we’ll help.
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