What is a Botanex Gift Card?
A Botanex Gift Card lets the recipient choose from eligible products on the Botanex online store.

How do I receive and use my gift card?
Gift cards are sent by email after purchase. At checkout, enter the gift card code in the Gift Card or Discount Code field.

Can I use my gift card more than once?
Yes. Any remaining balance can be used on future orders.

What if my order is more than the gift card balance?
You can pay the difference with another accepted payment method.

Do gift cards expire?
Please check the gift card details or our Terms and Conditions for expiry information.

Can gift cards be refunded?
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law.

I lost my gift card email. What should I do?
Contact customer support with your order details and we’ll help.